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From the Inside Out, Get them to Say “Yes!”

  • 10 Feb 2015
  • 8:00 AM - 10:30 AM
  • Cambria Suites - 3940 N. Gateway Dr. - Appleton, WI
  • 16


Registration is closed

From the Inside Out, Get them to Say “Yes!”

If you struggle with communicating effectively with people inside or outside of your organization this session is for you. Do you deal with a bully, griper, or shirker at work? Do you have demanding and difficult customers? You must join us for this fun, interactive workshop. You will gain insight into the causes of workplace performance problems. Find out the best way to ask for a change in behavior. Learn how to confront someone that is interfering with your work, consuming your time, or costing you money. We’ll share tips for improving your communication style as well as specific phrases and techniques you can use to respond to difficult workplace situations. Participants will leave equipped to build more productive business relationships. You will know how to get that “Yes!”


Terra L. Fletcher, Fletcher Consulting, has nearly a decade of experience in business development and marketing consultancy. Fletcher specializes in social media, internet marketing, and website optimization. She is often referred to as “The Facebook Girl.” True, Fletcher spends plenty of time on sites like Facebook, Twitter, and YouTube – calling it “work,” but that’s because Fletcher believes marketing is more about relationships and less about running sales. Her formula for success is to Know More, Get Closer, and Emotionally Connect with your target audience. Fletcher’s growth and communication strategies have benefited nonprofits, businesses, and higher education. Fletcher is an adjunct professor at Northeast Wisconsin Technical College and was awarded Entrepreneur of the Year by the Shawano Country Chamber of Commerce in 2012.

Terra L. Fletcher
Virtual Marketing Director/Marketing Consultant
Fletcher Consulting, we make you look good.
518 S. Union Street
Shawano, WI 54166
(715) 584-6773


7:45 - 8:15 am

Registration and Networking
Hot & Healthy Breakfast Buffet

8:15 - 8:30 am

Announcements and introduction of Presenter.

8:30 - 10:30 am







* Cancellation Policy:  Registrants may cancel and receive a full refund prior to two working days before a program.  Registrants who cancel within the two-day period will be charged.  No-shows will be charged.

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