About the presenter, Terra L Fletcher
Terra L. Fletcher makes organizations more successful by improving communication between employees, customers, and management. She is a keynote speaker and the author of “Flex Your Communication: 47 Tips for Every Day Success at Work.” Terra has facilitated 250 marketing, communication, and leadership presentations. Her business and personal growth strategies have benefited individuals, nonprofits, public and private companies, and higher education. Terra has spoken to the International Spa Association, Smart Customer Service, and the National Association of Broadcasters.
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Cancellation Policy: Registrants may cancel and receive a full refund prior to two working days before a program. Registrants who cancel within the two-day period will be charged. No-shows will be charged.
Northeast Wisconsin Chapter has been pre-approved by the ATD Certification Institute to offer educational programs that can be used towards initial eligibility and recertification of the Certified Professional in Talent Development (CPTD) and Associate Professional in Talent Development (APTD) credentials. This program qualifies for a maximum of 1 points.
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